Terms and Conditions

Effective Date: August 20, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the services provided by denPraxis, including our CRM platform, website services, automation tools, and related digital solutions for dental clinics in the Philippines.

By subscribing to, accessing, or using denPraxis services, you agree to be bound by these Terms. If you do not agree, you must not use our services.

1. About denPraxis

denPraxis is a technology service provider offering CRM systems, website development, automation tools, and digital marketing infrastructure designed specifically for dental clinics and dental professionals in the Philippines.

Our services may include:

2. Subscription Structure and Fees

denPraxis services are offered on a subscription basis with the following payment structure:

2.1 Annual Fee (Website Hosting and Platform Fee)

A ₱5,000 annual fee is required for:

This fee is billed annually and is required to keep the website and platform active.

2.2 Monthly Fee (Operational Service Fee)

A monthly subscription fee applies for:

This monthly fee is required to continuously operate and use the system.

2.3 Add-On and Usage-Based Charges

The client acknowledges and agrees that certain features and services are not included in the base monthly subscription and will be billed separately based on usage or activation.

These include, but are not limited to:

a. AI Features

These will be billed as additional monthly or usage-based charges depending on activation and usage level.

b. WhatsApp Messaging Services

These will be billed separately on top of the monthly subscription, based on actual usage and provider costs.

c. SMS Services

SMS usage will be billed per message or per bundle, depending on carrier and provider rates, and will be charged on top of the monthly subscription.

d. Email Services (GoHighLevel Limitation and Overage)

The client acknowledges that email sending is subject to the usage limits, fair use policies, and pricing structure of GoHighLevel (GHL) or any integrated email service provider used by denPraxis.

Clients are responsible for monitoring their email usage or requesting assistance to avoid unexpected overages.

2.4 Billing of Add-On Services

denPraxis reserves the right to adjust pricing for third-party services if providers change their rates.

3. Non-Payment and Service Suspension

3.1 Grace Period

If the monthly subscription fee is not paid on or before the due date, a grace period of five (5) days will be provided.

3.2 Automatic Suspension

If payment is not received within the grace period:

3.3 Reactivation

denPraxis is not responsible for any loss of leads, bookings, or business opportunities during suspension due to non-payment.

4. No Lock-In Period

denPraxis does not impose any lock-in period.

5. Cancellation Policy

5.1 Cancellation Before Full Monthly Consumption

If a client cancels before completing the 30-day billing cycle:

5.2 Effect of Cancellation

Upon cancellation:

6. No Refund Policy

All payments made to denPraxis are strictly non-refundable.

This includes:

Once payment is confirmed, no refund requests will be entertained.

7. Client Responsibilities

Clients agree to:

Clients are fully responsible for all usage under their account.

8. Service Availability

denPraxis aims to provide reliable service but does not guarantee uninterrupted operation.

9. Intellectual Property

All systems, workflows, designs, and software remain the intellectual property of denPraxis unless otherwise agreed in writing.

Clients are granted a limited, non-transferable license to use the platform during an active subscription.

10. Data and CRM Usage

Clients acknowledge that:

11. Limitation of Liability

Clients acknowledge that: